PrestaShop Request a Quote Module, Product Inquiry and Quotation Management

Cart abandonment is often the direct result of unanswered questions and unresolved doubts. This module bridges that communication gap by providing customers with a dedicated platform to submit product inquiries and receive timely, accurate responses — turning hesitant visitors into confident buyers.

By facilitating clear and meaningful communication between store owners and customers, this module plays a direct role in increasing sales, reducing abandonment rates, and building long-term customer satisfaction.

Every inquiry thread is protected by a secure, uniquely generated access key. Only the customer in possession of the correct key is permitted to view and respond to their thread, ensuring complete privacy and security throughout every conversation.

Features:

• AJAX-powered form submission for a fast, seamless, and page-refresh-free experience.
• Stylish pop-up interface allows customers to submit product inquiries without leaving the product page.
• Fully editable inquiry button text configurable directly from the back office.
• Customizable reply message templates for all customer-facing email notifications.
• Google reCAPTCHA integration to protect the inquiry system from spam submissions.
• Automatic email notification sent to the administrator each time a new product inquiry is submitted.
• Automatic email notification sent to the customer each time their inquiry receives a response.
• A secure, uniquely generated access key is included in every customer email, allowing safe and private thread replies.
• A complete list of all submitted inquiries is available in the back office for the administrator to review and respond to at any time.
• Option to enable or disable administrator email notifications based on store preference.